Do you accept Medicaid, Title 19?

• We accept a limited number of Medicaid patients, mostly children, who live within a 10 mile radius of Orange City.  We do not accept adults on Medicaid at this time because the program forces us provide low quality care and we are not willing to compromise quality care.

What payment options do you offer?

• View our finance page here for options.

When should I bring my child in for their first visit?

• • The current recommendations are to have a infant visit at age one.  This is a short appointment that involves a basic exam and discussion about care for your child's teeth and nutrition.  Children sometimes cry during this quick exam but this is normal for the age and should be expected.  We do nothing that could hurt your child but they typically cry due to the new experience.
• • Its helpful if you talk to your children about the dentist in a positive way prior to there visit so they aren't unnecessarily anxious.

Do you have laughing gas?

• Yes.  Many adults and children find this a helpful way to relax for their appointments.  We know that dental visits can produce fear and anxiety and do everything in our power to relieve those fears.

Do you offer Sleep Dentistry?

•  We do not offer this service because Dr. Joiner feels the risks out weigh the benefits.  For those who truly need to be sedated for dental work, Dr. Joiner feels the safest method is in a hospital setting with proper life saving equipment and trained personnel. 

Can I be seen if I'm pregnant?

• Yes, pregnant women are encouraged to be seen for regular check-ups and cleanings because problems often arise due to the changes of pregnancy.  Periodontal disease has been linked to premature delivery and low birth weight, so a healthy mouth is of high importance for a pregnant woman.
• The best time for a visit is the second trimester, but you can be seen at anytime if a you have pain or a suspected infection.  During the third trimester only emergency treatment is allowed because the stress of treatment can lead to premature labor.
• Dental x-rays are not taken during pregnancy as a precaution.  The risk is extremely small with dental x-rays, therefore we do take them in emergency situations where pain or infection occurs.

 Do you have a question you would like answered here?   Email it here.

• We are providers for Delta Dental and Blue Dental but are not signed up for other PPO plans.
•  If you have another plan that we are not listed on, you are still able to visit our office.  In most cases they will require you to pay a few dollars more on a few procedures, but due to the competitiveness of our fees, we often don't see a big difference for our patients in out of pocket costs.
• Not all dental insurance is created equally.  Many plans that have preferred lists pay at very low levels.  To accept fees at such low levels, we would need to provide lower level of care which we aren't willing to do.  Our fees are already very competitive.  In order to accept the low fees some insurance companies, we would need to either use old equipment and techniques or do lower quality dentistry by seeing more people in a shorter time.  We are not willing to compromise our quality of dentistry!

Where are you located?

• We are located across from the Orange City Public Library in the downtown Orange City area on Albany Avenue.  We are located in the Dutch Themed Dutch Plaza Offices.  For more details Click Here.

What hours are you open?

• Monday through Thursday 8:00am-1pm and 2pm-5pm
• Fridays 8:00am - 1pm (selected Friday's)

Can I choose who I see?

• Yes, you can choose which which hygienist you would like to see.  Just let the receptionist know when scheduling if you have a preference.  If you don't have a preference then you will be scheduled where it fits best in your schedule.

Do you accept my insurance?

• Our patients have over 50 different insurance plans that we submit to.  Even if we are not listed as a 'preferred provider' for your insurance company, we typically can still be your dentist and file claims on your behalf.  Don't hesitate to call our office is you have further questions about your coverage